National Disability Employment Awareness Month: Prioritizing Accessibility in Digital Health Tools

By Tammy Coutts (MEDITECH), Chair, and Michael Blackman, MD, MBA (Greenway Health), Vice Chair, EHR Association SDOH and Health Equity Workgroup

Nearly a quarter of the U.S. population lives with a reported disability. And because many choose not to disclose their experiences, or face only temporary or situational challenges, that number is likely higher. The reality is, disability touches almost all of our lives at one point or another, which is why accessible EHR and patient portal design matters.

As the EHR Association closes out its observation of National Disability Employment Awareness Month 2026, themed “Celebrating Value and Talent,” we honor the contributions of talented healthcare professionals, reflect on the journey toward inclusion, and recognize the role EHR developers play in advancing social determinants of health (SDOH) and health equity by prioritizing accessibility in digital health tools.

Reinforcing our commitment to accessible solutions for all users, EHRA’s SDOH & Health Equity Workgroup has published the Mobile Accessibility Checklist, a supplement to its Accessibility Checklist that shares real-world scenarios tailored specifically to mobile device users. It also offers an actionable checklist for supporting healthcare professionals using mobile products.

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Digital Health Equity: Harnessing Design Systems to Advance EHR Accessibility 

By Jennifer Sagerian (MEDITECH), Member, EHR Association User Experience Workgroup

For many, the pandemic shed light on issues related to web accessibility. Ninety percent of US adults said the internet was “essential” during the pandemic yet many people with disabilities were at a disadvantage; unable to schedule vaccines, communicate with their providers, and schedule appointments. Since then, web accessibility has become a high-priority social determinant of health (SDOH) – and a fundamental human right.  

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Inclusive EHR Design Starts with Understanding the Disability Spectrum

By Tammy Coutts (MEDITECH), Vice Chair of the EHR Association User Experience Work Group, and Libby Eddings (Oracle Health), Member of the User Experience Work Group

Disability isn’t a lightbulb that switches on and off. Nor do symptoms travel in a straight line. In fact, the only certainty about disabilities is they will, at some point, impact nearly everyone. 

This is why inclusive EHR design must start from a point of understanding that ability and disability exist on a spectrum. Doing so is the first step to fully eliminating accessibility barriers and empowering healthcare professionals and patients alike to utilize these tools to their fullest extent.

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Disability Inclusion Part Two: Introducing Accessibility into Health IT Personas

By Tammy Coutts (MEDITECH), Vice Chair of the EHR Association User Experience Work Group, and Mike Shonty (MEDITECH), Member of the User Experience Work Group

In the first installment of this two-part blog series on disability inclusion, we discussed disability exclusion and why accessibility is important to EHRs. In this second blog, we look at the role of personas in supporting accessibility in EHRs.

Identifying ways health IT can be designed to support and advance disability inclusion across healthcare to the benefit of anyone requiring accommodation to fully and effectively participate in or navigate the healthcare system is an EHR Association priority. It is the focus of the Accessibility Personas Project, the latest initiative to come out of the Association’s User Experience Work Group. The project’s goal is to build awareness of the ways disability exclusion impacts health IT users – patients, providers, and other healthcare workers – and identify design solutions to eliminate the challenges. 

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Disability Inclusion Part One: What is Accessibility and Why It’s Important for EHRs

By Tammy Coutts (MEDITECH), Vice Chair of the EHR Association User Experience Work Group, and Mike Shonty (MEDITECH), Member of the User Experience Work Group

One in four Americans has a disability, whether temporary or permanent, including physical, mental, intellectual, or sensory impairments that hinder their full and effective participation in society on an equal basis with others. The EHR Association has long focused on identifying ways health IT can be leveraged to advance disability inclusion across healthcare benefitting not only patients but also providers and other healthcare workers requiring accommodation to fully and effectively participate in both the provision and receipt of healthcare. 

Most recently, the Association’s User Experience Work Group has turned its focus toward advancing disability inclusion with our latest project: building awareness of how disability exclusion impacts health IT users and identifying design solutions to eliminate the challenges. This includes expanding the Association’s Personas Library to include Accessibility Personas and potentially creating workflow scenarios.

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Barriers to the Creation of the Ideal Clinician Note

By Rakhal M. Reddy, MD MSHI ACHIP FACHE, EHR Association Liaison & Chair of the HIMSS Physician Committee

This is the fifth in a blog series highlighting the discussions from the 2022 EHRA & HIMSS Physician Committee Summit: Meaningful and Streamlined Documentation.

There is little doubt that documentation burden has been and will continue to be an evolving topic in healthcare and informatics over the next few years. The American Medical Association (AMA) has certainly made strides with coding guidelines that help decrease the burden of clinician notes becoming “data dumps” that capture every minute detail of a clinical encounter, regardless of that data’s relevance. Over the course of this series, we have examined the findings of our Summit’s discussion groups, which Dr. Brian Jacobs, Dani Nordin, and Dr. Bryan Bagdasian summarized.

The first breakout group was tasked with defining “The Ideal Note.” Dr. Jacobs shared the consensus opinion that notes should be concise, with information that is valued by all stakeholders. There was a desire to move towards APSO (Assessment, Plan, Subjective, Objective) notes to bring the most sought-after part of the notes to the forefront and avoid repetitive information. Essentially, the EHR does not need to be recreated in a clinical note, with every section representing data that resides elsewhere in the system. Finally, Dr. Jacobs summarized the individual and organizational barriers which put a spotlight on clinicians’ unfortunate perception of what an ideal note “should” look like (i.e. the more documented, the better) and “copy-forward” culture that bloats our notes.  

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